Our Services

 
 
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Tech Rescue

Emails not working properly?
Wi-Fi keeps dropping out?
Documents not syncing between your iPad and Mac?

Techion can solve problems with email, Wi-Fi, iCloud and much more! We pride ourselves on delivering a professional and responsive service for both residential and commercial customers.

Techion Managed Services

Nobody likes nasty surprises, Techion offers a proactive approach to IT maintenance to maximise efficiency, minimise downtime and provide priority support for businesses.

Techion's annual subscription service provides monthly hours for maintenance, special projects, and training.

Services include;
• Responsive on-site and remote support
• Regular maintenance and troubleshooting
• Monitoring of IT system health
• Accurate IT system documentation
• Recommendations to improve workplace IT systems and workflows

We can create a tailor-made solution so your business can focus on what they do best.

Techion Health Monitoring

Techion Health Monitoring is software that verifies the health of a computer’s hardware and software. Techion receives notifications for; backups not completing, signs of hardware failure, malware detection, unexpected reboots, and potential upgrades.

This ensures that any potential issues are detected early and can be resolved before becoming problematic and causing disruptions and downtime.

Maintained Documentation

Techion has partnered with IT Glue; a secure web-based documentation platform. This enables complete and effective documentation of IT systems. Client access to documentation varies according to the Techion Managed Services package.

Mobile Device Management (MDM) & Device Enrolment Program (DEP)

Many larger enterprises and educational institutions benefit from Mobile Device Management (MDM) and the Device Enrolment Program (DEP).

MDM allows for remote management of Apple devices. This includes deploying applications, security policies and maintaining asset inventory.

DEP automates the set up process of new iPads, iPhones, Macs and Apple TVs enabling a simple and easy set up procedure.

Single Sign-on

Techion deploys JumpCloud to enable client’s employees to access computers, wireless networks, VPNs, servers, and online resources with their own personalised username and password, eliminating the need for multiple passwords.